Our Ethics

We provide answers to your most frequently asked questions and explain how we ensure sustainability is at the heart of what we do.


How can Primark offer the lowest prices?


Are workers making Primark clothing paid a fair wage?


How environmentally sustainable is Primark?


Does Primark use child labor?


Where does Primark make its clothes?


Women's health

Since 2011 we have partnered with Business for Social Responsibility (BSR), local partners and our suppliers on the HERhealth (Health Enables Returns) initiative to provide healthcare and health education to women working in the factories that make our products.


Primark and DFID join forces to improve the wellbeing of garment workers in developing markets

Primark has announced the start of a new partnership with the Department for International Development (DFID) to improve working conditions for garment workers in developing markets.

The partnership will combine the presence, networks and expertise of both organisations to improve the health and wellbeing of local workers, bolster national economic development and help alleviate poverty in five of Primark’s key markets which DFID also works in: Bangladesh, Pakistan, Burma, Ethiopia and India.


Detox Campaign

Primark has a robust process in place to manage chemicals. We recognize the importance of continuing to evolve this process, and in February 2014 we joined Greenpeace's global Detox campaign to underline and intensify these efforts.

We are pleased that Greenpeace has recognized us a leader on this issue. It is one that is particularly important to our customers, and the people who work in our supply chain. We have made good progress, but there is much more to do. So we will continue to work with our suppliers and others in our industry to accomplish this.

More information on Greepeace Detox click here.

Structural Surveys

All factories that supply our products in Bangladesh are included in our structural safety program. Our structural surveys are conducted to the highest international standards by an expert team of engineers. Primark is also a signatory to "The Accord on Fire and Building Safety," an agreement between almost 200 brands, companies, international and local trade unions and NGOs working towards sustainable improvements to working conditions in the Bangladesh garment industry.

We inspect every factory

We don't own the factories that make our products and the factories that make Primark's clothes produce for other retailers too.

To make sure these factories meet our standards, every single factory is audited by Primark-approved external auditors, or our own internal team. By auditing with respect to our Code of Conduct we gain insight into the working conditions and labor standards of the factories that supply our product.

Rana Plaza long-term compensation

Primark has paid $14 million in aid and compensation in support of the victims of the Rana Plaza building, which collapsed in April 2013, tragically killing over a thousand workers. The building housed several factories, one of which produced Primark garments.

Long-term compensation payments to victims and their families are now completed, and we continue to support the most vulnerable who need our help through the Pashe Achi project. The project aims to improve the capabilities and self-confidence of recipients so that they are able to retain access to, and control of, their financial compensation in order to support their well-being.


Rana Plaza – The Khushi Mela. This short film shows Primark’s work with local organisations to support the workers and families of New Wave Bottoms, the factory making garments for Primark in the collapsed Rana Plaza building following the payment of long-term compensation.


Worker empowerment

Our program in India has helped thousands of workers and their communities by providing education and support on vital issues including workplace rights, health and hygiene, and the importance of children's education.


Environmentally Sustainable Stores

We're taking steps to reduce the impact on the environment of our stores and operations. 95% of our stores use Building Energy Management systems to control energy consumption by monitoring lighting and temperature levels.


Educational resources

We have worked in partnership with NGOs Nongovernmental organizations and other organizations to create a series of resources about ethical trading & sustainability that can be used by both teachers and students


Code of Conduct

Our Code of Conduct sets out the core principles that suppliers and factories must comply with to ensure products are made in good working conditions, and that the people making them are treated decently and paid a fair wage.

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