Our Ethics

We provide answers to your most frequently asked questions and explain how we ensure sustainability is at the heart of what we do.

How can Primark offer the lowest prices on the high street?

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Are workers making Primark clothing paid a fair wage?

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How green is Primark?

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Does Primark use child labour?

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Where does Primark make its clothes?

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Swansea garment labels are a hoax 27.06.2014

Our investigation into the two labels on garments bought in our Swansea store has led us to the conclusion that it is more likely than not that this was a hoax carried out in the UK. Primark would not sell clothes unless we were satisfied that they were made in accordance with our Code of Conduct, and it is for this reason that we take allegations of all breaches of our Code extremely seriously, from any source.

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Rana Plaza long-term compensation

Primark has paid over $12 million in aid and compensation to support the victims of the Rana Plaza building, which collapsed in April 2013, tragically killing over a thousand workers. The building housed several factories, one of which produced Primark garments. 

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Women's health

Since 2011 we have partnered with BSR, local partners and our suppliers on the HERproject (Health Enables Returns) to provide healthcare and health education to women working in the factories that make our products.

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Our policy on angora

We have ceased ordering products that contain angora following concerns about animal welfare.

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Resources for schools

Resources

We’ve produced free, downloadable resources for students and teachers who want to know more about ethics and sustainability and to help answer the most frequently asked questions about our business.

Made in Bangladesh

Bangladesh factory owners and workers explain the challenges the industry faces as it continues to develop, and how Primark's team works with them to improve conditions.

Structural surveys

Primark has completed its programme of structural surveys in Bangladesh.

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We check every factory

We don't own the factories that make our products and in fact over 98% of the factories that make Primark's clothes make for other retailers too. 

To make sure these factories meet our standards, we check every single one thoroughly.

We make sure it's safe and clean, and that the people working in it are treated well, and paid a fair wage.

Worker empowerment

Our programme in India has helped thousands of workers and their communities by providing education and support on vital issues including workplace rights, health and hygiene, and the importance of children's education.

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Green stores

We're taking steps to reduce the impact on the environment of our stores and operations. 80% of our stores use Building Energy Management systems to control energy consumption by monitoring lighting and temperature levels.

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Educational resources

We have worked in partnership with NGOs and other organisations to create a series of resources about ethical trading & sustainability that can be used by both teachers and students. 

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Code of Conduct

Our Code of Conduct sets out the core principles that suppliers and factories must follow to ensure products are made in good working conditions, and that the people making them are treated decently and paid a fair wage.

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