Click + Collect

What is Click and Collect?

We’re trialing Click and Collect in 25 stores across the North West of England, Yorkshire and North Wales.

You can order selected items online – including our exclusive kids and nursery collections, as well as selected in-store ranges – for collection on a day of your choosing from one of the 25 participating stores.

What products can be ordered via Click & Collect?

Our trial will offer you the chance to shop an exclusive range of around 2,000 of our Primark kidswear, baby and nursery products that won’t be available in-store including character favourites, multipacks, nursery furniture and much more.

Found something you’d like that’s not available to Click and Collect? You can use our stock checker tool to see if it’s available to buy in your chosen store when you pick up your order.

Can I return a Click & Collect product?

If you would like to return items purchased via Click and Collect, you can return to any store that currently offers Click and Collect for a refund. You can find the list of Click and Collect stores here.

Items being returned will need to be in the original resaleable condition with tags on.

For more information please see our Refund and Exchange policy here.

Do I have to have an account to place an order?

No need to create an account to place an order – just select the option to check out as a guest when you’re ready.

How many items can I add to my bag?

Each order can have up to a total of ten unique products with multiple items of each if required. Different sizes and different colours of the same product count as different unique products. Don’t forget you can create as many orders as you want for collection on the same day in your nominated store.

What stores is Click and Collect offered in?

Click and Collect is currently offered as a trial in 25 stores across the North West of England, Yorkshire and North Wales:

  • Manchester - Market Street​

  • Birkenhead​

  • Wallasey​

  • Trafford Centre​

  • Bolton​

  • Bury​

  • Sheffield - The Moor​

  • Huddersfield

  • Lancaster​

  • Carlisle​

  • Broughton Park​

  • Southport​

  • Chester​

  • Llandudno​

  • Oldham​

  • Blackburn​

  • Stockport

  • Wrexham​

  • Wigan​

  • Liverpool​

  • Burnley​

  • Blackpool​

  • Preston​

  • Meadowhall​

  • Warrington

2022 © Primark Stores Limited