Other Queries

Do you offer delivery or shipping?

We currently do not offer any delivery or shipping of our products. You can find details on our refund and exchange policy here.

Do you have an online shop?

We are currently trailing Click and Collect in 57 stores across the UK for a selected range of products.

Customers across the North West of England, Yorkshire, North Wales and London can now shop an extensive range of womenswear, kids’ and nursery products, before collecting their purchases in store.

I'm a blogger, how can I work with Primark?

We love hearing from bloggers and vloggers. You can contact our team using and uploading to Primania always gets our attention.

I want a career with Primark

Interested in joining Primark? Great! Check out our career's website here, which gives you all the info on vacancies and how to apply. Good luck!

Not able to see our Chatbot?

Our chatbot is available for all our UK customers on our Contact Us page.

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In order to view our Chatbot all cookies must be accepted.

For more information on our cookie policy please click here

I want to become a Primark Supplier

If you would like to become a Primark supplier, please apply on our Suppliers page here.

What is your VAT Number?

The VAT number for Primark Stores Limited (UK) is GB422160891

How do you pronounce Primark?

That's a very good question. We like to use Pr-Eye-Mark