We are currently investigating the origins of an additional label which has been found inside one of our dresses implying that the garment was produced under poor working conditions.
Primark takes these allegations very seriously. No other incidents of this kind relating to this dress have been reported.
Primark takes allegations of this type very seriously. We have asked the customer who discovered the label to return the dress, which has not been available for sale since 2013, to us so we can fully investigate how the label became attached and whether there are issues which need to be looked into. No other incidents of this kind relating to this dress have been reported.
Our Code of Conduct states that suppliers and factories must ensure products are made in good working conditions, and that the people making them are treated decently and paid a fair wage. We inspect each factory to ensure it is meeting the Code and support it by providing guidance and training when issues are identified and are a member of the Ethical Trading Initiative.