Like most retailers, we don’t own the factories that make our products. Instead, we work with approximately 700 suppliers - from China, India & Bangladesh to Turkey and Eastern Europe. Most of the factories that make our products also produce for other retailers and even for some luxury brands!
We have a strict Code of Conduct that complies with international standards. Suppliers must comply with this Code to ensure that products are made under good working conditions, and the people making them are treated well and paid a fair wage. Before we place an order with a supplier, we have every factory carefully inspected for compliance with the Code.
We work with our suppliers to address any issues we find. We have a large team of experts based in the regions we source from. They are our eyes and ears on the ground, and are in the factories every day, working with our suppliers.