Question 1

Do you offer delivery or shipping?

Accepted Answer

We currently do not offer any delivery or shipping of our products. You can find details on our refund and exchange policy here link.

Question 2

Do you have an online shop?

Accepted Answer

Unfortunately, we currently do not offer an online shop. Primark products are available in our stores, click here to find out where your nearest store is!

Question 3

I'm a blogger, how can I work with Primark?

Accepted Answer

We love hearing from bloggers and vloggers. You can contact our team using influencers@primark.co.uk and uploading to Primania always gets our attention.

Question 4

I want a career with Primark

Accepted Answer

Interested in joining Primark? Great! Check out our career's website here, which gives you all the info on vacancies and how to apply. Good luck!

Question 5

Not able to see our Chatbot?

Accepted Answer

Our chatbot is available for all our UK customers on our Contact Us page.  If you are having an issue viewing this it may be an issue with your cookie preferences. Please navigate to History and clear your cache and cookie preferences for Primark.com. Refresh your page and you should be presented with cookie preferences again.  In order to view our Chatbot all cookies must be accepted.  For more information on our cookie policy please click here

Question 6

I want to become a Primark Supplier

Accepted Answer

If you would like to become a Primark supplier, please apply on our Suppliers page here.

Question 7

What is your VAT Number?

Accepted Answer

The VAT number for Primark Stores Limited (UK) is GB422160891

Question 8

How do you pronounce Primark?

Accepted Answer

That's a very good question. We like to use Pr-Eye-Mark