Child wears blue shacket and trousers, paired with pink boots and a yellow beanie

Fashion Trends

Our Click and Collect Service

Have you heard? We’re launching a Click and Collect service across selected stores in the UK. Excited? Read on to find out more…

4 min read

The wait is over! We’re trialling a Click and Collect service in 25 stores in the North-West of England, Yorkshire and North Wales, launching soon. Offering you the chance to shop our exclusive online-only Kids and Nursery collections and selected in-store ranges in one place.

Orange tracksuit

How will Click and Collect work?

Step 1

Browse our extensive Primark Kids’ Click and Collect product offering on our website and add the items you wish to buy to your virtual basket.

Step 2

You will be able to browse the range and checkout online, choose your preferred collection day for free and then collect from a dedicated collection point at your nominated store.

Step 3

As soon as your order is ready to collect you’ll be notified via email and text message and you can make your way to your chosen store for collection.

Psst! For the full Primark offering do remember to have a browse in-store, you’ll be able to pay for any extras that catch your eye at our dedicated Click and Collect collection point too!

Step 4

Make your way to the signposted collection point where one of our friendly customer assistants will hand over your Click and Collect order and checkout any extra items you wish to buy.

Which stores will be included?

The Click and Collect trial will be available in selected stores in the North West of England, Yorkshire and Wales. Please visit our store list page to find out more.

Pink jacket

Which products will be available to Click and Collect?

Our trial will offer you the chance to shop an exclusive range of Primark kidswear, baby and nursery products that won’t be available in-store. Including character favourites, multipacks, nursery furniture and much more. Found something you’d like that’s not available to Click and Collect? You can use our stock checker tool to see if it’s available to buy in your chosen store when you pick up your order and add it to your virtual wish list.

Yellow hat

How much will it cost to Click and Collect my order?

Click and Collect is free of charge with a minimum order value of £15. Simply pay for your order online and collect it from our designated collection points in store. Should you find extra bits you need in store when you visit, you’ll be able to pay for it at the same checkout when you collect your order.

pink jacket

How can I return my Click and Collect order?

It’s easy! You can return items bought via Click and Collect to any of our Click and Collect stores.

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