Got Any Questions?
FAQs
What is Click and Collect?
Click and Collect is a service currently in 113 stores across England and North Wales. We are working to expand our Click and Collect service into all our stores in England, Scotland and Wales by the end of 2025.
You can order selected items online from our extensive range of women’s, men’s kids’, baby and home products, for collection on a day of your choosing.
How do I place an order?
Well, all you have to do is select a Click and Collect store, choose the size of your favourite items to add to your bag and head to the checkout!
What products can be ordered via Click & Collect?
Click and Collect offers you the chance to shop an extensive range of around 4,000 Primark products across women’s, kids’, baby, home and now men’s! We’re bringing some of our much-loved items – often only seen in larger stores – to a wider range of customers and make shopping with us more convenient and accessible.
Found something you like that’s not available to Click and Collect? You can use our stock checker tool to see if it’s available to buy in your chosen store when you pick up your order.
What stores is Click and Collect offered in?
Click and Collect is currently available in 113 stores across England and North Wales.
But great news - we’re heading to all our stores across England, Scotland & Wales by the end of 2025.
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Browse our handy Click & Collect store list to find your nearest participating location.
Do you have an online shop?
We don’t have an online shop but Click and Collect is currently available in 113 stores across England and North Wales for a selected range of products. This is to increase access to products online that you might not always find in your nearest or local store.
Customers across England and North Wales can already shop from an extensive range of women’s, kids’, baby, men’s and selected home products before collecting their purchases in store.
Want to know more about Primark’s Click and Collect service?